FAQs
Discover Pearly Whitening
Browse our collection of high-quality products designed to meet your needs.
Product Information and Usage
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Pearly Whitening is an oral wellness brand offering safe and effective at-home teeth-whitening products designed to brighten your smile without sensitivity.
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Our formulas are designed with both performance and gentle care in mind. For example, our fluoride-free products use biomimetic minerals like hydroxyapatite to help with enamel remineralisations (this alternative approach has clinical support).
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Yes! Our formula is designed to be gentle yet effective. Most users experience no sensitivity because our products avoid harsh chemicals.
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Absolutely — all Pearly Care products are cruelty-free and not tested on animals.
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Certain products are suitable for children (please refer to the product label). For kids under [insert age, e.g., 6 years] we recommend adult supervision and use of a rice-grain to pea-sized amount. Always consult your dentist for children’s specific oral care needs.
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We offer fluoride-free options for those seeking an alternative. Ingredients like nano-hydroxyapatite and xylitol can support enamel health and reduce sensitivity. (PMC) If you have questions about fluoride use, we encourage you to consult your dentist.
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We recommend consulting your doctor first to ensure safety based on personal circumstances.
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Occasionally ,we offer sample or travel-sized options. Check our “Shop/Products” page or subscribe to our newsletter for notifications of new releases and promotions.
Delivery and Shipping
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Once your order is processed, we aim to dispatch it within 1–2 business days (excluding weekends/holidays). Shipping time depends on your location and the shipping option selected at checkout.
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Yes —we ship to many countries globally. During checkout you can select your country/region to view shipping costs and available options.
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If your tracking shows delayed delivery or the package appears lost, please contact us at [insert support email] with your order number. We’ll investigate with our courier and provide updates or a solution.
Return and Exchange
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You may return unopened items within 7 days of receipt for store credit or exchange. Please ensure products are in original condition and packaging
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To start a return, please contact us with your order number and reason for return. We will send you instructions and a return shipping label where applicable.
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For hygiene and safety reasons, we cannot accept returns of opened or used products unless they arrive damaged or defective. Please inspect your items promptly.
